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xpensy.support@erezults.comFrequently Asked Questions
Looking for more, or prefer Hebrew? See our full FAQ — available in English and Hebrew.
How do I create a trip?
Tap the + button on the home screen and select "New Trip". Choose an emoji, then enter the trip name, destination, travel dates, and base currency, and tap Create Trip. You can invite travel companions afterward from the trip's Members tab.
How do I add an expense?
Inside a trip, tap the + button to add an expense manually, or let AI fill it in for you — scan a receipt with the camera, import one (or several at once) from your photo gallery or a document, or share a receipt into Xpensy from another app. AI extracts the amount, currency, date, category, and merchant for you to review.
How does AI receipt scanning work?
Take a photo of a receipt or import one from your gallery. Xpensy uses Google Gemini to extract the total amount, currency, date, and merchant name — you can review and edit everything before saving.
Is Xpensy free? What is Xpensy Premium?
Xpensy is free to download and use: unlimited manual expenses, unlimited members, multi-currency splitting and settlement, offline mode, up to 2 trips, and a monthly allowance of free AI receipt scans. Xpensy Premium unlocks unlimited trips, unlimited AI receipt scanning, accountant-ready PDF export, and advanced charts. You can upgrade with a one-time per-trip or whole-group unlock, or a Monthly, Yearly (with a free trial), or Lifetime plan. Prices are shown in the App Store.
How do I restore, manage, or cancel a purchase?
All purchases go through Apple's App Store. To restore them on a new device, go to Settings → Restore Purchases. To manage or cancel a subscription, open your Apple ID settings (Settings app → your name → Subscriptions). Premium can also be shared with your household via Apple Family Sharing.
How does expense splitting work?
Xpensy tracks who paid for each expense and calculates balances automatically. Each expense can be split equally or by custom amounts. On the trip's Settlement tab you can see who owes whom and mark debts as settled.
Can I use the app offline?
Yes. Xpensy is fully offline-first — you can add and edit expenses without an internet connection. Changes sync automatically when you reconnect.
How do I invite someone to my trip?
Open the trip and go to the Members tab. Share the trip's invite code or QR code with your friend — they join by entering the code or scanning the QR after signing into Xpensy. Alternatively, a trip admin can add a member directly, which creates an account for them with a role of View, Edit, or Admin.
Is my data secure?
Yes. All data is encrypted in transit (HTTPS) and at rest. We use Supabase with Row Level Security, so only you and your trip members can access your trip data. See our Privacy Policy for full details.
How do I delete my account?
Go to Settings → Delete Account (in the "Danger Zone" at the bottom) and type DELETE to confirm. This permanently removes all your data, including trips and expenses. This action cannot be undone. You can also request deletion by emailing xpensy.support@erezults.com.
The app isn't loading / I'm stuck on a spinner
Force-quit the app and reopen it. If the issue persists, check your internet connection. If you're still stuck after reconnecting, please email us at xpensy.support@erezults.com with a description of what happened.
I forgot my password
The quickest option is to sign in with Apple or Google instead of a password. If you need help with an email/password login, email us at xpensy.support@erezults.com and we'll help you regain access.